Vietnam Visa On Arrival 2019

Vietnam Visa on Arrival 2018

What does the approval letter look like?

A sample of what the approval letter looks like can be found here.

Are there any exceptions with this type of visa?

Yes, visa on arrival is NOT VALID for OVERLAND ENTRY. The three international airports in Vietnam that you can receive your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City), Cam Ranh International Airport (Nha Trang) and Danang Airport (Da Nang).

Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.

Do you require a scan of my passport scan?

In most cases, a passport scan is not required for an online visa application. However, if the Immigration office wishes to verify the information you provide, you are required to send them a scan copy of your passport. In such cases, we will notify you by email immediately.

Do I need a photo and if so, what is its size?

Yes, you do. However, photos are required upon arrival Vietnam’s airports only, so please remember to bring at least 2 photos of standard passport size (04*06 cm).

Note: If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for 2 USD or less per photo.

What if my passport has expired?

To apply for a visa to Vietnam, your passport must have at least 6 month’s validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.

Should I provide you with the exact date of arrival?

No, not necessarily. The arrival date you provide can be earliest date you plan to arrive and you can arrive after that date. However, please note that you must exit the country before the expiry date stated on the approval letter.

For example: If you apply for a 1-month visa and submit your arrival date as Jan 1, 2011, the visa letter will be valid from Jan 1, 2011 –  Feb 1, 2011. You can arrive anytime between Jan 1 – Feb 1 but must leave the country by Feb 1, 2011.”

Note: The approval letter can not be amended once it is issued, so in case you wish to arrive earlier than the date stated on the approval letter. You are required to apply for a new letter of approval to update the date of arrival.

What are the procedures at Vietnam airport?

Upon arrival at the airport (See the airport map below), expect to fill in a simple form to fill in. Please remember to bring at least 2 passport-sized photos(04*06cm), 25 USD/person for stamp fee per person (1 month single) and 50 USD for the multiple entry. You can expect the process to take about 15 minutes total. (See our guide to visa procedure at Vietnam airports)

How long in advance should I apply for a visa approval letter?

You can apply for an approval letter as soon as you wish, however, we advise that you wait until a closer date (1-2 months before departure) to apply for one just in case the schedule or plan might change.

How much does it cost?

In general, there are two fees you are required to pay: The stamping fee (paid directly at Vietnam’s airport) + our service fee for the approval letter (paid in advance). Our detailed fee schedule can be found here.

Normally, 1 month single entry will cost: 19.99 USD for our service fee for the letter of approval + the stamping fee at Vietnam airport.

News & Updates on stamping fee

Stamp fee at the airport (price per person)

25 USD for single entry
50 USD for multiple entry
Note: The fee on our site is displayed in US dollars.

What is stamping fee and how much is it?

The stamping fee is the fee you are required to pay at the Vietnamese airport in order to get the official visa stamped in your passport. The stamp fee must be in cash, no credit cards are accepted.

Stamp fee at the airport (price per person)

25 USD for single entry
50 USD for multiple entry

Recommended Curencies:

Vietnamese Dong (VND) and USD (US Dollars)

What credit/debit cards are accepted for online payment?

We currently accept both Debit/Credit cards (Visa & Master) for our online approval letter service.

My credit card number is correct, but it was not accepted. Why?

There are a few possibilities:

  • The card expiration date was entered incorrectly.
    • You have reached your credit limit.
    • There was a computer error.
    • Your Visa Verified password / MasterSecure Code was entered incorrectly.

How safe are my credit card details?

For secure online payment, we use Secure Socket Layers (SSL) from Comodo Inc. At no time are your debit/credit card details transmitted unencrypted over the internet. For further information, please refer to our privacy statement.

Is the same rate applied to everyone?

Yes, the same fees are applied to anyone who uses our service.

I want to ask something else, how can I?

For questions such as: who is exempted from a visa, or obtaining Vietnamese visa in Laos, Cambodia or Thailand..etc, please visit our visa information center. Alternatively, you can find your answers through MVV Answers!.

You can also email us at sales@visaonlinevietnam.com – one of our Customer Support members will reply within 2 hours during business day and within 24 hours outside of office hours.

Notes: Though our working hours are from 8.00 to 16.00, the website service is available 24/7 and is systematically automated. Therefore, you can still apply for a visa even when it is midnight in Vietnam.

Local time in Vietnam: please check this page for the current time in Vietnam.

When do I have to pay for the approval letter?

You can pay for the approval letter after you submit your application. If you have problems with payment, email us at sales@visaonlinevietnam.com and we will send you a link to follow in order to pay. Keep in mind that no application can be processed until the full payment is made.

What should I do if I find out that I entered the wrong passport number?

Shortly after you submit your application, you should receive a confirmation email in the email address you provided us with. In this email, we confirm the information you entered earlier. If you find out any mistakes, please contact us right away by sending an email to sales@visaonlinevietnam.com
If you do not catch the mistake until later, you will have to re-apply for a new visa with the correct information.

Can I travel without the letter and get the visa when I arrive?

No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.

What if I change my flight and arrive at another airport in Vietnam?

Visa on arrival works if you arrive at any of the three international airports: Tan Son Nhat(in Ho Chi Minh City); Noi Bai (in Hanoi), Da Nang (in Da Nang) and Nha Trang City – Cam Ranh Airport . There is no problem with switching between these three airports.